Customer Reviews

"The quality of the material used, the excellence of the design, and the ability and politeness of the workmen made this a wonderful experience for us. We feel that the deck has greatly enhanced the appearance of the back of our home, and that it will give us many pleasant hours with our family and friends in the years to come."
  - Jeffrey and Joe-Ann Edmondson
"…our porch looks great! ….changed the whole look of the front. Love it."
  - The Kaufmans
"Thanks for the excellent service and a great job…"
  - Mary & Bob George
"When my wife and I planned our retirement home it was with leisure time in mind.

We were not really sure what we wanted until we came across the…display at a local fair. This solved our problem.

…we proceeded to have a design drawn up to fit our needs. The results were very gratifying and we are anticipating spending many enjoyable hours entertaining and just being retired on our new deck. The resulting deck blends well with its surroundings and enhances the property, not to mention adding to its value.

…thank you and your fine people, who consider integrity, pride in a quality product, and customer satisfaction a priority."
  - Russ Kauf
"Mr. Ed is a fantastic carpenter with great insight & vision for the completed project. The deck is very well constructed and the finished project is just as I had dreamed."
  - Linda Everett
"Thank you! Good work!"
  - Pine Hill Farm
"Thank you for your good service."
  - Nancy Grimm
"I love my deck."
  - Mattie Pickens
"The door looks great…"
  - Tammy Bunn
"Thanks for the great work.. A beautiful deck… I am looking forward to years of enjoyment out of it."
  - James F. Wiesner
"Rich was a very big help to us in planning our updating. Ed did a super job with our sunroom as well as the doors and windows. We plan to enjoy them for a long time."
  - Wayne & Jane
"We are so pleased with our new deck. Thanks so much!"
  - The Bowins
"We appreciate all your effort to build us a beautiful room."
  - Jim/Darlene Anderson
"Thanks so much.

The windows look great and the guys did a great job.

Thanks again."
  - Gail Wolfe
"I couldn't be more pleased with the excellent work that you did. It has a finished look that most decks in the neighborhood do not have"
  - Ray Wable
"...we have enjoyed our porch very much. Thanks for a job well done."
  - Sally & Har Chenevey
"I have had all kinds of complements on how my decks look."
  - Jane Blankenship
"Ed the carpenter/installer is a great guy, friendly and professional."
  - Justin Lyons
"The contractor arrived at the scheduled time and installed the new windows and door. He then proceeded to do the caulk work. We are very pleased with his work."
  - Larry Norris
"Your reliability and accessibility was wonderful. The entire process of adding our deck was an enjoyable experience. We love the result and are spending hours enjoying our new deck"
  - Michael Danik
"Thank you for building such a beautiful deck. I'm sure we will enjoy it for many years."
  - Dave & Lisa Frazee
"I was sitting on my new deck & thinking, 'what a nice group of people you are,' so I decided to drop you a note & tell you how I appreciated the good service you gave us. Many thanks to all."
  - Marie Tolliver
"Everything went very well. They were very timely. The new windows are great!"
  - Robert Gandee
"Thanks for the great job on our deck."
  - Dave Hansen
"Thanks for a job well done! We will certainly call you in the future if we need any new work done."
  - Dan & Sharon The Deevers
"...You did a fabulous job! Thanks again"
  - Quicks
"I was very pleased with this company. They...did a great job. Love the awning"
  - Jim & Carolyn Miller
"I am so very, very pleased with the results of the add on to my deck. As you know, I originally started the deck back in 1993 when your wife came down to lead me through my first experience of deck building. I was very pleased with that experience. Her recommendations as to height of the rail were right on. When we sit out on the deck, I, being short, can see over the railing. Your wife asked back in 1993 if I wanted to swing the deck around to my door stoop but I was reluctant as I didn’t know what I might find when taking the top of the cement off the stoop. I told her later.

Well later came and I am happy as a lark! The continuation of my style, the beauty of the finish work, and the safety that I desired by having the railing and three 4- board steps was perfect. My older dogs navigate the new steps so much better and in no way can fall off to injure bad hips. Additionally, I am sure with the 4 board style, a walker will fit perfectly if the time comes when we need one to navigate.

Your craftsman, Ed, did a fantastic job. He was careful, particular, and kept and eye for detail when doing the finish work. I could not be happier. I had no idea a deck could be built in the month of January. Ed worked around snow storms, wind storms and lots and lots of rain. He worked around my Air Conditioning unit, my dog house and dogs as well as a hand pump I did not want moved. I appreciated the cleaned up work area when the job was completed. Ed was very accommodating.

Thank you so much for another exceptional job…19 years later.

Please tell Ed I’m very glad he finished the job today what with the snow and freezing rains coming in overnight."
  - Suize Foster
"The overall experience was great. Ed, the installer performed the job very well, taking great care to make sure it was done correctly. Overall experience A; Price A; Quality of work A; Responsiveness A; Punctuality A; Professionalism A; Would you hire this company for a future job? Yes."
  - Mike Byrns
"RE: A minor repair-

It is taken care of! Wow. I am impressed. That was fast. THANK YOU FOR YOUR CONSISTENT GOOD SERVICE."
  - Suzie Foster
"RE: Awning installations-

Ours went on Thursday and I am sooooo happy with them. Makes the house so much cooler also."
  - Lori Gault Gordon
"I want to thank you for a job well done. ...did a fine job. He did a good job cleaning up. He is very kind. It is nice having someone that does good work."
  - Dixie Esterline
"I am very happy with the projects. The trim and everything turned out great! I would absolutely recommend Arch Home Improvements. I was very pleased with the quality and the work."
  - Kendal Colvin
"Regarding a deck tear down and complete rebuild: Thanks to you! Job well done!"
  - Diane Parker
"Excellent work! You did a great job."
  - Lori Sprinkle
"Thank you for one beautiful deck. The man worked so hard..."
  - Donna Rusinko
"You surpassed our exceptions!"
  - Bob Rusinko
"The deck looks great and I was especially pleased to find the carpenters had cleaned up everything before they left."
  - Laurie Boyer
"We’re very happy with our railing!"
  - Mrs. Albright
"…we’re enjoying our beautiful new deck…We were very pleased with our entire experience with Arch…-start to finish. Your valuable suggestions on the design were really appreciated & your prompt response to questions & efficient handling of details eliminated the stress normally associated with such a project. The workmanship is terrific! Thanks again for all your help."
  - Wendy Getz
"Your employee…did an excellent job with the installation and was a pleasure to meet.
The purpose of my letter is to thank you for providing excellent service and for standing behind your workmanship. You certainly believe in the old phrase “the customer comes first." Thanks again, we love our porch, and certainly will recommend you to others."
  - John Williams
Arch Home Improvements: Because Quality Still Matters
Arch Home Improvements: Because Quality Still Matters
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